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Privacy Policy

At Phoenix West Commercial your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you opt-in to receive text messages (SMS/MMS) from us via RingCentral or any other communication platform.

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1. Information We Collect

When you opt-in to receive SMS communications, we may collect the following information:

• Your name

• Your mobile phone number

• Property or service interests

• Any responses you provide via SMS

We do not share, sell, or rent your mobile information to third parties for their marketing purposes.

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2. How We Use Your Information

We use your information to:

• Communicate with you regarding commercial real estate services

• Share updates on listings, opportunities, or events

• Respond to your inquiries

• Send appointment reminders or confirmations

Your information is used solely for business communication and client service purposes.

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3. Opt-In & Consent

By providing your mobile phone number and opting in, you consent to receive text messages from Phoenix West Commercial. Message frequency may vary.

Consent is not a condition of purchase. Standard message and data rates may apply.

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4. Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

• STOP to end all messages

• HELP for more information

We will honor your request promptly in accordance with applicable laws.


5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or via SMS is 100% secure.


6. Third-Party Platforms

We use RingCentral, a third-party platform, to manage and send our SMS communications. RingCentral is responsible for maintaining their own privacy and data security practices. We encourage you to review their Privacy Policy here: https://www.ringcentral.com/legal/privacy-notice.html.

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7. Your Rights (California Residents)

If you are a resident of California, you may have rights under the California Consumer Privacy Act (CCPA), including the right to request access or deletion of your personal information. To exercise your rights, contact us at:

info@phxwc.com or 623-535-9707.

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8. Changes to This Policy

We may update this Privacy Policy occasionally. If we make significant changes, we will notify you by SMS or email. The latest version will always be available on our website at www.phxwc.com.

 

9. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact:

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Phoenix West Commercial

Attn: Privacy Officer

info@phxwc.com

623-535-9707

www.phxwc.com

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